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Beyond the buy button: Mining the gold in post-purchase CX

Most retail brands treat “buy now” like the end of the journey. But that’s actually where the real customer experience begins—and where most are missing the gold.

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Down with dashboards—long live actionable intelligence

Ep 19 — Jen Burton

Bringing humanity back to leadership

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Embracing Service Design: Lessons from MediaMarktSaturn’s story

Journey Management for Product Teams

How to build a customer-centric product process

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Nothing artificial about our intelligence with Jochem van der Veer & Justas Petronis

Customer obsession

Customer obsession: The what, why, and how

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December 11, 2024

3 in 4 business leaders blindly trusting data despite 67% worrying this risks missed opportunities

Series A+ Blog post (1)

TheyDo raises $34M to end the need for multi-million dollar transformation programs

TheyDo raises €12 million to finally give businesses back control of their customer journeys and deliver aligned, market-beating experiences

December 13, 2022

TheyDo raises €12 million to finally give businesses back control of their customer journeys and deliver aligned, market-beating experiences

February 9, 2022

Dutch software startup raises 1.7 million in capital for further development of customer journey management and US expansion