Beyond the Map: The first journey management conference. 8–10 Oct.
Customer-centric. Journey-driven. Productivity unleashed.
Where teams align on journeys, not silos.
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A Journey Revolution
Enter Journey Management.
Journey Management is an approach we’ve devised that brings instant customer and company alignment.
Scale service design by putting every decision in a journey-centric framework — and see precisely how journeys cut through teams, products, and services.
The early days
In the words of our three co-founders: “we never intended to build a product company”. In fact, we were part of the problem – continually starting every new journey from scratch as we moved from team to team.
Struggling to keep everyone aligned, we designed a software solution to manage the workflow. This caught the attention of customers who wanted to use the product for themselves and the idea for TheyDo, a user-friendly software platform for customer journey management, was born in 2019.
Our values
Journey together
We organize everything around journeys, from our internal teams to our quarterly goals, remote collaboration is our guiding principle.
Own it
We champion ownership and never shy away from taking action or making decisions, even if it means apologizing later.
Cloaks off
No hidden agendas. We value a working culture where transparency and integrity reign supreme.
Customer-fueled
At TheyDo, we’re building a once-in-a-decade product, and the only way to make it work is by involving our customers at every level.
Our growing TheyDo team.
We’re a growing team with a customer-centric mindset, dedicated to helping you deliver a great customer experience.
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The world’s leading brands run on experience intelligence
The world’s leading brands run on experience intelligence
