Go from mapping to management
Unlock business and customer alignment with journey management at the heart of your operation.
5 building blocks to create links across journeys
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Centralize customer insights
Bring customer knowledge together in a journey-centric hub for all teams. - tile
Link insights across journeys
One of TheyDo's super powers is to reveal how one insight can be based on many journeys. - tile
Reveal which pains impact experience
Create overview of big and small pains, across all your journeys.
![insights](https://a.storyblok.com/f/217974/5192x3492/c09bd0f61c/insights.jpg/m/1440x0/filters:quality:(90))
Standardize your journey work
![Templates graphics transparent](https://a.storyblok.com/f/217974/6400x4240/66a6275180/templates-graphic-transparent.png/m/1440x0/filters:quality:(90))
Create clarity across teams
![Hierarchies](https://a.storyblok.com/f/217974/1432x952/c9c30fa2be/hierarchies.jpg/m/1440x0/filters:quality:(90))
Structure a journey hierarchy
![Taxonomy](https://a.storyblok.com/f/217974/1432x952/cee7f8bfea/taxonomy.jpg/m/1440x0/filters:quality:(90))
Consistent tags and taxonomy
![3 card cascade](https://a.storyblok.com/f/217974/1432x953/16489e5002/3-card-cascade-thumbnail.jpg/m/1440x0/filters:quality:(90))
Scale with journey templates
![reveal opportunities](https://a.storyblok.com/f/217974/6048x4032/e291135b08/reveal-opportunities.png/m/1440x0/filters:quality:(90))
Reveal top customer needs
Uncover hidden Opportunities in your journey research—use the Opportunity Matrix to track opportunities across all your organization’s journeys. Winning buy-in is easy when everyone sees what you see.
Track impact across teams
Achieve customer-centricity by getting your team on the same page about how their part of the work resolves customer needs.
![solution and metric](https://a.storyblok.com/f/217974/3456x1936/24f7429452/solution-and-metric.png/m/1440x0/filters:quality:(90))
![Value](https://a.storyblok.com/f/217974/1074x714/8954a1fdf5/value.jpg/m/1440x0/filters:quality:(90))
Link Solutions with business value
![Integrate PM tools](https://a.storyblok.com/f/217974/1074x714/a431f36f13/integrate-pm-tools.jpg/m/1440x0/filters:quality:(90))
Integrate with PM tools
![metrics](https://a.storyblok.com/f/217974/1074x714/60576ad163/metrics.jpg/m/1440x0/filters:quality:(90))
Track metrics in journeys
Features for teams that organize at scale
Libraries
Filter and manage all Insights, Opportunities, or Solutions created across your organization.
Custom lanes
Create a vertical structure to compare different variations of journeys.
Custom types and statuses
Create a standardized approach to labeling Opportunities and Solutions.
Notifications
Track activity and get notifications about what happened.
Live collaboration
Everyone works together in sync with no save button required.
Comments and @mentions
Give everyone an update on who is doing what and where.
Templates
Create standardized templates for a simple start every time. *Community templates coming soon!
Integrations
Two-way sync between TheyDo and Qualtrics, Expoints, Jira & Azure DevOps. *More integrations coming soon.