What is CX management software
Where a lot of CX tools focus on measuring touchpoints, TheyDo flips the script. We help you create workflows around the customer journey. Manage all journeys in one system, track opportunities and improve CX across the organization.
Why do you need it?
Managing CX is hard work. It’s even harder if you don’t use software or have journeys spread across too many post-its. It’s easy to lose track of all the moving pieces —and tough to stay up-to-date. That’s when things fall through the cracks. Use one tool to organize journeys, make communication easy, and create a better customer experience.
Key benefits of CX Management
Get journeys at the heart of the operation
Managing all journeys in one place helps everyone to see the big picture.
With overview comes the ability to opportunities that are relevant to your business, in any journey.
Help everyone involved to make decisions as one team when all opportunities are ranked in one system.