The Decision-Confidence Gap

Why trustworthy AI demands connected customer context

AI has made enterprise decisions faster. It hasn't made them easier to stand behind. New research from 1,000 enterprise decision-makers, commissioned by TheyDo and conducted by Sapio Research, surfaces a gap between how fast leaders are moving with AI and how much they can actually justify when it counts.

68% of enterprise leaders say AI has made their decisions faster. Far fewer say it's made those decisions easier to trust.

Inside the report

• Why AI is now accelerating faster than the organizational trust needed to act on it

• What quietly separates the leaders whose AI recommendations get questioned from the ones whose get acted on

• Why the next competitive advantage won't go to whoever has the most data, but to whoever can turn it into a decision with confidence

Every enterprise using AI is already carrying this gap. Few have measured it yet. Fill in the form below to get the full findings.