EnjoyHQ

Overview

EnjoyHQ is a research repository that centralizes customer feedback, interview notes, survey results, and product insights in one place. Teams use it to store, tag, and organize qualitative data across tools and sources, making it easier to extract patterns and share findings. It’s a powerful way to bring research together, but most insights remain in the repository or tied to a single project. Without a structured way to connect that research to real-time decision-making, its impact stays limited. EnjoyHQ brings together transcripts, quotes, tags, metadata, and analysis from sources like surveys, interviews, support tools, and testing platforms. Researchers use it to highlight themes, track patterns, and build evidence for design or strategy choices. But without connection to the customer journey, these insights often miss the moment where they matter most.

What this integration enables in TheyDo

Bringing EnjoyHQ data into TheyDo gives research findings structure, visibility, and reusability. Quotes can be mapped directly to journey stages, themes can be tracked across time, and raw feedback can be pulled into live CX initiatives. Instead of duplicating research or keeping insights in silos, teams can build on what they already know. Because the data lives inside journeys, it becomes a shared resource for everyone — from research to product, strategy, and operations. EnjoyHQ becomes a dynamic input to customer experience improvement, not just a storage space for past projects.