The Journey Table: An evening with CX leaders - NYC

TheyDo invites you to an exclusive executive dinner for CX leaders driving business impact through customer journeys.

This evening brings together a select group of senior CX, customer success, and experience leaders to explore how the most successful teams are moving from journey mapping to measurable business outcomes—cutting through complexity, aligning cross-functional teams, and proving the strategic value of customer experience.

This dinner is designed for:

Senior leaders in customer experience, customer success, and digital transformation roles who are focused on delivering strategic business outcomes through customer-centric approaches.

Whether you're navigating AI implementation in CX, proving ROI on experience initiatives, or driving retention in challenging markets, this evening connects you with peers facing similar challenges—and finding smarter ways to solve them.

What to expect

• A curated group of senior leaders across CX, digital, operations, and transformation functions

• A refined dining experience designed for meaningful, peer-level exchange

• A facilitated conversation on the challenges and opportunities shaping CX strategy today

• No sales pitch—just candid dialogue, networking, shared insights, and fresh perspectives

• Special guest Wayne Simmons, Head of Customer Excellence at Pfizer and author of The Customer Excellence Enterprise, will share insights on rebuilding CX as an integrated commercial discipline—and every attendee receives a copy of his book.

Request your invitation

Only 20 seats are available for this exclusive experience.

Submit your information to request your spot. If the event is full, you’ll be added to the waitlist and notified promptly.