New research: 1,000 enterprise leaders on the AI decision-confidence gap.

Download the report →

Beyond the Map: Virtual Edition

Dec

8

December 8th, 2026

11:00 AM - 1:15 PM ET

Your time

4:00 PM - 5:15 PM UTC

The room, without the flight. Beyond the Map is coming to your personal screen.

We've packed some of the best of the three days into a special 2 hour event, no travel time required.

Everything BTM proved, none of the jet lag.

Beyond the Map exists to show what happens after the map. Operationalizing insight, proving ROI, and building systems that make CX measurable.

What we'll cover:

  • Real ROI, from peers who've done it. Two case studies from enterprise CX leaders who connected insight to a business outcome and can show the number that moved.

  • A first look at what's next from TheyDo: A live walkthrough of the product direction unveiled at BTM26 London.

  • 2 hours, not three days. No travel approval, no hotel, no time away from your team. Block the time, log in, leave with real insights you can use.

Who you'll hear from

  • jD Buckley, VP, CX Strategy & Service Design, Synchrony Financial

  • Dan Sullivan, Director, Journey Management, CHG Healthcare

  • Memie Huang, Head of Design at TheyDo

  • Jochem van der Veer, CEO & Co-founder at TheyDo


    Join us live from your desk.

Save your seat for December 8. If the time doesn't work, register anyway, the recording lands in your inbox either way.

Loading....

AI Icon