See the analyst agent in action.
Power experience intelligence across the enterprise with Ask TheyDo
Ask TheyDo brings together conversational AI, insight mining, and analysis in one system. Built on a contextual AI model that understands journeys, it turns raw signals into shared journey intelligence, so teams across the business can make better decisions with confidence.
The world’s leading brands run on experience intelligence
The world’s leading brands run on experience intelligence
Meet the mining agent
Introducing TheyDo mining agent a smarter, faster way to uncover insights and evolve your journeys in real time.
AI insight mining listens to your incoming feedback and automatically surfaces new insights, or enrich existing ones, across your journeys. Never miss an insight and keep your journeys updated in real-time.
The data is already there.
The mining agent brings context
Customer feedback, research responses, and behavioural signals gain meaning when structured around journeys. The mining agent continuously aligns qualitative and quantitative inputs to journey steps, keeping insights current, traceable, and grounded in real customer signals so teams can focus and act with confidence—without manual work. No more static snapshots. Your journeys become living maps, reflecting customer needs as they change. This is how you scale insight-driven decisions, without adding work
TheyDo AI powered by context
LLMs tuned for context form the foundation of TheyDo AI, understanding experience through journey structures rather than isolated data. They interpret qualitative and quantitative inputs and ground responses in journey structure, evidence, and permissions. Context is assembled at runtime from journey models and linked signals, enabling accurate, explainable reasoning across journeys, teams, and use cases.
Improve journeys and guide better decisions with the analyst agent
The analyst agent helps teams strengthen their journeys and uncover opportunities for improvement. It reasons across qualitative and quantitative data within journey context to evaluate how journeys are designed, how they perform, and where change will have the greatest impact.
Journey coaching
Insight enrichment guidance
Pattern detection
Action-oriented recommendations
Uncover the questions and find the answers with Ask TheyDo
Ask TheyDo lets you mine your data within a journey-based context, uncovering hidden challenges and opportunities that have been overlooked.
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Connect the numbers and emotions
Integrate multi-step workflows to move from insight to implementation, continuously uncovering new opportunities and aligning your business priorities with real data.
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Innovative insight mining with AI
The Journey Graph, our graph-based retrieval-augmented generation (RAG) approach, delivers higher accuracy by providing contextual understanding—unlike traditional RAG methods.
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Score and rank insights with AI
Let the mining agent rank insights and journeys based on sentiment, recurrence, and variability. The insight score combines these factors into a unified ranking across your entire customer experience.
Impact
Better decisions, faster with TheyDo AI agents
Minutes, not months
Raw data to a comprehensive journey map in a few minutes
Knowledge amplified
Gain insights from all your unstructured data
Live journey maps
All journeys are constantly updated with the latest insights
Precision insights
Remove bias from your insights with standardized scoring
Trusted and secure for the enterprise
ISO 27001 and GDPR compliant
Role-based access controls
No data sharing
