Quantifying research at scale

Big updates to JourneyAI that allow us to truly quantify research at scale.

1. Enhanced Insight Score System

• Complete recalculation of scores when new data is added (manually or with AI)

• Real-time score updates when you modify linked quotes or their experience impact (we call it sentiment)

• Better distinction between actually related insights and evidence with dedicated tabs (we now have quotes in evidence, separated out from just other insights)

2. Improved Quote Extraction

• Significantly more quotes and insights extracted from interviews

• Higher quality and quantity while maintaining reliability and relevance

• New hover feature to preview quotes without opening full transcripts

3. More User Control

• Ability to unlink irrelevant quotes (which automatically updates scores)

• Option to adjust experience impact ratings directly in the review state

• Support for manual insights creation with proper scoring integration

4. Technical Improvements

• New prompts designed for both CSV and TXT files

• Better clustering to eliminate duplicates

• Fallback models to ensure reliability