Meet Pulse, turning data into a value story

Pulse isn’t just a dashboard — it’s a storytelling tool that shows how customer insights evolve into opportunities and solutions. It makes the invisible visible: the progress, the learning, and the impact we’re creating over time.

Why it’s core to TheyDo

In many organizations, customer value lives in conversations — scattered across tools, hard to measure, and even harder to communicate. Pulse changes that. It brings everything together in one place, so leaders can clearly see:

• What customers are telling us

• How we’re responding

• What progress is being made

• Where we’re heading next

By turning data into a narrative of progress, Pulse becomes the bridge between feedback and business value.

The Story It Tells

We’re listening Customer pains, gains, needs, and observations are captured continuously — giving us a real-time view of what matters most. We’re responding Each insight leads to new opportunities: focused “How Might We” questions that guide where we invest next. We’re delivering For every opportunity, we can trace the actions taken — the solutions in progress, the improvements shipped, and the outcomes achieved. We’re learning Over time, Pulse shows how themes evolve — which pains decrease, which needs emerge, and how our collective understanding grows.

What’s Next

We want to integrate Pulse into your leadership rhythm — using it in reviews, planning, and storytelling. Each Pulse becomes a living report — not just about what’s been done, but why it matters and how it drives impact.

Pulse helps us prove that our customer-centric work is not only active — it’s valuable, measurable, and worth investing in.

Want to see it in action?

Psss : don’t forget to give us feedback, were improving it continuously