TypeForm

Overview

Typeform is known for its intuitive, design-friendly surveys that feel more like conversations than forms. Teams use it to gather feedback during onboarding, product trials, research interviews, and event follow-ups. Its clean interface leads to higher completion rates and more thoughtful responses. But without a way to structure that feedback, most of it stays trapped in exports or siloed dashboards. Typeform captures both structured data like rating scales and multiple-choice selections, and unstructured insights like open-text reflections and emotional language. Teams often use it for quick pulse checks or more qualitative research, but the raw responses are usually reviewed in isolation. They rarely get linked back to the journeys they’re meant to improve.

What this integration enables in TheyDo

Bringing Typeform data into TheyDo helps teams unpack what customers are saying and connect it to where it happened. You can tag responses by journey step, organize feedback by theme or persona, and reuse those insights as new priorities emerge. Instead of reviewing one survey at a time, your feedback becomes part of a living, searchable system. Typeform responses gain context, structure, and lasting value inside TheyDo, helping CX teams move from questions to action.