Journey AI Storyboard Generator

The Storyboard Generator is a Journey AI feature that automatically creates visual storyboards for your customer journeys. Using your journey insights, step titles, and context, it generates custom images that illustrate what's happening at each step of the journey.

Before using the Storyboard Generator, ensure:

  • AI is enabled in your organization settings

  • Your journey has insights - at least one step in your journey must contain at least one insight

  • You have an image lane added to your journey (or be ready to add one)

How to Generate Images

Adding an Image Lane

  1. Click the plus button between the lane headers

  2. Select "Add lane to journey"

  3. Choose "Images" from the options

Generating Images for All Steps

  1. In the image lane header, click the AI icon

  2. Choose your preferred image style:

    • Watercolor

    • Modern illustration

    • Minimal line art

  3. The system will:

    • First show "Generating prompts" (creating step summaries from your journey data)

    • Then show "Generating images" (sending the data to the AI model)

  4. Your images will appear in seconds

Generating Images for Individual Steps

You can also generate images for specific steps:

  1. Click inside any cell in the image lane

  2. Click the AI icon that appears

  3. Choose your preferred style

  4. The image will generate for that step only

How It Works

The Storyboard Generator analyzes:

  • Journey name and phase

  • Step titles

  • Insights within each step

It creates a summary of what's happening in each step, then uses that summary to generate an appropriate visual representation.

Example of a step called “Identifying wardrobe needs”:Example of a step called “Identifying wardrobe needs”

Advanced: Customizing Image Generation

For more control over your generated images, you can add custom step descriptions:

Adding Step Descriptions

  1. Add a new text lane to your journey

  2. Name it exactly "Step description"

  3. In any step, add text describing what you want the image to show

  4. Click the AI icon and generate images as usual

Your step description will override the automatic summary, giving you precise control over the image content.

Example of a step called “Identifying wardrobe needs” with a step description “The character must be outside sitting on a park bench”:Example of a step called “Identifying wardrobe needs” with a step description “The character must be outside sitting on a park bench”

Example Use Cases

Use step descriptions to specify:

  • Character details (age, ethnicity, appearance)

  • Setting and location (indoors, outdoors, specific environments)

  • Actions and context

  • Image style preferences

  • Specific objects or elements to include

Example: "The character must be sitting on a park bench outdoors, thinking about her wardrobe"

Tips for Step Descriptions

  • Be specific about what you want to see in the image

  • You can override descriptions for individual steps while leaving others to auto-generate

  • Re-generate images in each cell after updating descriptions to see the changes

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