Building Blocks
Dive deeper into the individual elements that make up every journey in TheyDo.
Goals
Journeys
Guide . 5 min read
What Are Customer Journeys?
Guide . 5 min read
Working with journey scenarios
Guide . 5 min read
Using the journey repository
Guide . 5 min read
Sharing Journeys
Guide . 5 min read
Exporting Journeys
Guide . 5 min read
Using the experience lane
Guide . 5 min read
How to use embeds
Guide . 5 min read
How to bulk create cards from copy/pasted Miro, Mural or FigJam content
Guide . 5 min read
Creating a multi-stakeholder journey using step links
Journey AI
Templates
Insights
Opportunities
Guide . 5 min read
Opportunities overview
Guide . 5 min read
Using scorecards to prioritize Opportunities
Guide . 5 min read
Using the opportunity repository
Guide . 5 min read
How to prioritize Opportunities
Guide . 5 min read
Automatic Insight to Opportunity Linking
Guide . 5 min read
Using the Opportunity Matrix
Solutions
Metrics
Guide . 5 min read
Metrics in Customer Journeys
Guide . 5 min read
How to add metrics
Guide . 5 min read
Sync NPS, CES, and CSAT data from Qualtrics
Guide . 5 min read
Adding data manually to a metric
Guide . 5 min read
Add data to your Metrics using a CSV file
Guide . 5 min read
Editing metrics in the side panel
Guide . 5 min read
What is the Metrics Library?
Guide . 5 min read