Meet our customers
TheyDo powers customer-centric collaboration at large organizations around the globe, from corporates and agencies to consulting firms and internet companies. Check out testimonials from our most seasoned users.
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Don’t take our word for it
Hear directly from those in charge of customer-centric transformation within their organization (including the budget), as they share how TheyDo has impacted their workflow improvement, user adoption, and implementation time.
Bradley Moore, Director of Customer Experience at Manitoba Public Insurance
“The problem we solve is making sure that we’re developing our roadmap and backlogs based on the items that have the greatest potential for customer impact. So, having data that helps support how we’re prioritizing our backlog”.

Florian Vollmer, Service design and design thinking lead at NCR
“People who understand the complexity of product innovation at scale and customer experience management know that this is fantastic. This is a tool that brings a really simple viewport into a really complex issue”.

More case studies
Rob Paauw, Manager customer experience at PostNL, shares how the company's teams are coming together through a journey-centric way of working.
Read storyJourneys are becoming the focal point of Van Lanschot’s ambitions to connect the customer experience with business goals. They’re using journey-centric tooling to understand the opportunities and solutions that will make the most impact.
Read storyFragmented data drags down lots of teams, keeping them from seeing the big picture and aligning on what’s important. Jumbo is successfully using Journey Management to flip the script within their organization.
Read storyHow Essent uses personas and journeys to align everyone on what its service partners and customers need when shopping for products to go (more) green.
Read storySince TomTom Telematics rebranded its B2B into Webfleet Solutions, following the company’s acquisition by Bridgestone, the fleet management solution is on its way to becoming Europe’s top customer-centric choice.
Read storyBol.com, the leading online retailer in the Netherlands set out to fundamentally change the way they combine Big and Small Data with TheyDo playing a critical role.
Read story
Marloes Bos
B2B Marketer at bol.com

Selma Loor
Sr. CX Strategist Webfleet

Jasper van Heusden
Strategy at E+

Jeroen Nas
Founder VEMT

Deepak Birdja
UX Designer at Randstad

Ghislaine Prins
Global Marketing Director Randstad



Have you mastered journeys?
Each organization is different, and each team needs different things in their path towards journey excellence. Find out where you are and what to do next.
Do the maturity scanYou believe
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1
Starting from the customer journeys is essential
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2
Personas streamline team communication
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3
Customer Experience is a crossfunctional effort
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4
Talking to real customers should be common practice
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5
Big data tells you what, people tell you why