The collaborative patient journey mapping tool
What if you could use patient journeys to align across teams? TheyDo makes it easy to standardize and scale patient experience management.
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A broader notion of
the patient lifecycle
As a patient’s journey isn’t limited to just before, during, and after their appointment, patient-oriented teams need to have an overview of the entire patient experience.
Manage every patient journey from one place
Delivering a customized experience for every patient journey isn’t something you can manage in a spreadsheet. You need to be able to see and make connections between patient journeys.
Align stakeholders beyond clinical data
Embark on a new chapter of patient journey management that enables you to surface opportunities across the whole patient lifecycle.
Track who’s working on what across the patient experience
TheyDo gives an accurate overview of how the different steps of the patient journey relate and reveals where you can instill patient trust on an even higher level.
Work patient-centric
TheyDo shows you all the data in a single framework so you can see the lack of continuity in a patient's care and find solutions to close the gap.
Designed for cross-team collaboration in the cloud
No more versions, files, or missing updates. Journey mapping with TheyDo is live. We don't even have a save button.
Roles & permissions
Admins, Contributors, and Viewers – you control who has access to what.
Build a hierarchy of journeys
Work out solutions in the context of journeys and discover how solutions exist on different journey levels.
Live links (or old-skool PDF's)
Link sharing or PDF export for print. You can share any customer journey with anyone.
Comments & Activity
Give everyone an update on what happened where. Subscribe to an email digest, @mention your colleagues and collaborate asynchronously.
Join the experience-led transformation
Bol.com, the leading online retailer in the Netherlands set out to fundamentally change the way they combine Big and Small Data with TheyDo playing a critical role.
Read story
When VEMT started using Journeys to help its customers buy in a smart way, closing deals went a lot faster.
Read story
How Essent uses personas and journeys to align everyone on what its service partners and customers need when shopping for products to go (more) green.
Read storyStart patient journey management with TheyDo
