Using the journey repository

Using the journey repository

In this article, we explain how to use the journey repository

As mentioned in the guide on creating journeys, all journeys end up in the journey repository.

The journey repository shows all the journeys that have been created across the whole organization.

Filtering journeys

Because the number of journeys can grow quickly, journeys can be filtered according to the labels your teams give them. This helps you filter journeys based on:

  • StatusCurrent status
  • GroupSpecific groups in the organization
  • TypeJourney Type
  • TagsGlobal tags

To ensure your teams are off to a good start when labeling their journeys, it’s important to create a good labeling taxonomy up front.

Using the journey repository

There are several common situations in which the opportunity repository can help you.

  • Present journeys in presentations or creative workshops. The opportunity overview allows you to easily filter opportunities, so you can easily present opportunities related to specific journeys, domains, or teams.
  • Manage journey progress. The opportunity repository highlights the status and ownership associated with journeys, allowing you to easily track what teams are currently focussing on across the organisation, and identifying promising journeys that might not have been picked up by anyone yet.
  • Clean up journeys. As you create more journeys across the organization, you might want to periodically review them to make sure they remain mutually exclusive, yet collectively exhaustive.

Continue exploring

Learn how the default templates in TheyDo can help you standardise your way of working.

Learn about the elements of a basic customer journey in TheyDo.

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