workflow across journeys

Identifying and prioritizing opportunities for CX improvement across journeys and teams is the key to working experience-led.

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Know exactly what
to address next

Cut decision-making time by standardizing the way you capture insights, generate opportunities for CX improvement, and prioritize solutions.

Link opportunities and solutions with journey steps

TheyDo's unique setup helps you to create many-to-many relations. See how opportunities for CX improvement cut across journeys and how solutions are part of multiple journeys.

The power of one

Clearly see where one opportunity for CX improvement impacts multiple steps across the customer experience and act on it.

Align solutions with journey opportunities

Use TheyDo to link the right solution with the right opportunity for CX improvement.

Know who’s working on what

Know who’s working on what solution and be confident that everyone’s priorities are aligned to the context of the customer.

The missing link in
your tech stack

Your insights, research and messy data lives in one place — your goals priorities and projects in another. TheyDo helps you to organize everything around the journey so work can flow.

Become journey-led

Start prioritizing across journeys and teams