Deliver the customer experience you want
Use customer journeys to decide what to do next and why.
All your personas in one place
Give your customers a name and face, making it easy for everyone to relate to them when making decisions.
Capture and connect
all customer journeys
Map journeys to demystify your customer behavior. Know what happens where and why when every step in a journey is uncovered.
Align projects
with customer problems
Start by defining what part of a business goal or strategy you want to solve.
Prioritize opportunities for business value
Highlight the most important problems in your customer journey to show what matters most.
Prioritize solutions customers need
Prioritizing your backlog becomes easy once you know which solutions fit the real problem you want to solve.
Close the feedback loop
Rally everyone around the customer by updating and sharing your journeys company-wide.
The team behind TheyDo has extensive experience in helping companies get customer-centric, which means the product is constantly evolving.
Marc Liem B2B Marketing Albert HeijnTheyDo helped us define the why behind the customer segmentation data we use to deliver a better service to our customers.
Try TheyDo today
If you’re curious about what your customers need,
you can innovate with TheyDo.