Using Personas in Journeys Got your personas organized? You can now start capturing their actions with Journeys in TheyDo. Got your personas organized? You can now start capturing their actions with Journeys in TheyDo. Learn more What are Personas and how to use them? It’s important to understand who your customers are, and why they do what they do. With Personas, you create visual profiles of the most important customer types. This way, your team will share a common language about who your customers are. Read story Creating Personas Use the Persona canvas in TheyDo to capture the need-based profiles of the different customer types for your business. We’ll show you how to manage personas in one place. Read story Organizing Personas Showing the edges of who your customers are helping to focus on the right personas. TheyDo helps you with a super-effective way of organizing a group of personas: the 2x2 matrix. Read story Continue exploring What are Insights? Learn how Insights help you to capture and organize customer knowledge in TheyDo. Creating and managing Workspaces This article explains how to create Workspaces in your organization.