As the number of journeys within an organization begins to grow, they become increasingly difficult for teams to manage. Jochem joins up with Kim Salazar to discuss how to do this in practice.
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TheyDo Co-founder and CEO Jochem van der Veer joined Marc Fonteijn on the Service Design Show podcast to talk about how to go from Journey mapping to Journey Management.
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CX insights from TheyDo Co-founder and CEO Jochem van der Veer's conversation with Bob Azman on the All Things Considered CX podcast.
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Golden snippets from TheyDo Co-founder and CEO Jochem van der Veer's conversation with David Avrin on the Customer Experience Advantage podcast.
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