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    <title>TheyDo - What's New</title>
    <link>https://www.theydo.com/resources/whats-new</link>
    <description>Stay up to date with the latest updates and features from TheyDo</description>
    <language>en</language>
    <lastBuildDate>Fri, 10 Apr 2026 12:15:24 GMT</lastBuildDate>
    
    <item>
      <title><![CDATA[Bring your Medallia surveys to TheyDo]]></title>
      <link>https://www.theydo.com/resources/whats-new/cl/bring-your-medallia-surveys-to-theydo</link>
      <guid>a30a514a-e297-4fad-9684-ec60ded4f7c9</guid>
      <pubDate>Wed, 25 Mar 2026 00:00:00 GMT</pubDate>
      <description><![CDATA[Medallia surveys are now available in TheyDo.This release is the last piece for great value!By combining Medallia feedback with journey data already in TheyDo, teams get a more complete view of the customer experience — bringing together what customers do, how journeys perform, a...]]></description>
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    <item>
      <title><![CDATA[Content, structure and governance permissions for Journeys]]></title>
      <link>https://www.theydo.com/resources/whats-new/cl/content-structure-and-governance-permissions-for-journeys</link>
      <guid>f8dbac6a-fc23-4857-beb9-9b71da7dd5d5</guid>
      <pubDate>Fri, 13 Mar 2026 00:00:00 GMT</pubDate>
      <description><![CDATA[The all-or-nothing Editor permission for journeys is gone. Admins can now assign one of three permission levels, each building on the previous:Content: Link building blocks and add content within journey lanes, including text, images, and tags.Structure: Automatically gets 'Conte...]]></description>
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    <item>
      <title><![CDATA[Custom scoring, fully unlocked]]></title>
      <link>https://www.theydo.com/resources/whats-new/cl/custom-scoring-fully-unlocked</link>
      <guid>026ba574-e0a7-480f-9f52-37b90d134f45</guid>
      <pubDate>Fri, 13 Mar 2026 00:00:00 GMT</pubDate>
      <description><![CDATA[Prioritization scoring just got a major upgrade. Define custom formulas like RICE or Value/Effort, apply them across both opportunities and solutions, and visualize everything in the matrix.What's newScoring for solutions: Solutions now support the same custom scoring frameworks ...]]></description>
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    <item>
      <title><![CDATA[Export to CSV is live!]]></title>
      <link>https://www.theydo.com/resources/whats-new/cl/export-to-csv-is-live</link>
      <guid>235d00c8-5414-4064-9e1d-5c9b63fe3efd</guid>
      <pubDate>Thu, 05 Mar 2026 00:00:00 GMT</pubDate>
      <description><![CDATA[Sharing work outside TheyDo used to be clunky. When someone needs the data in Excel/Sheets or you want to run your own analysis, the options were basically manual steps.You can now export: Insights, Goals, Opportunities, Solutions, Metrics, Personas, and Journeys — making it easi...]]></description>
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    <item>
      <title><![CDATA[Daily automated export of Journey Management work is available!]]></title>
      <link>https://www.theydo.com/resources/whats-new/cl/daily-automated-export-of-journey-management-work-is-available</link>
      <guid>478dcd9d-1977-4213-ae07-915b107631dd</guid>
      <pubDate>Thu, 05 Mar 2026 00:00:00 GMT</pubDate>
      <description><![CDATA[Need to connect Journey Management to your own ecosystem? We can now export a daily full snapshot of your TheyDo data directly into an S3 bucket, in Parquet format (optimized for analytics). Each delivery is partitioned by date and versioned, so you always know exactly which snap...]]></description>
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    <item>
      <title><![CDATA[View your work the way you work]]></title>
      <link>https://www.theydo.com/resources/whats-new/cl/view-your-work-the-way-you-work</link>
      <guid>3f585cee-8f89-4c54-898a-a79d39c85fb3</guid>
      <pubDate>Fri, 27 Feb 2026 00:00:00 GMT</pubDate>
      <description><![CDATA[Create custom views — or start with our templates.What's newSaved views now available for all journey layouts (map, table, matrix, pulse)View templates included: Executive View, Opportunity Prioritization, Solution Prioritization, Insight Review, and more — click + to exploreEach...]]></description>
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    <item>
      <title><![CDATA[Track every change affecting your journey—even edits made elsewhere]]></title>
      <link>https://www.theydo.com/resources/whats-new/cl/track-every-change-affecting-your-journeyeven-edits-made-elsewhere</link>
      <guid>5577a9be-7d33-4b5e-84d4-484d18408c3f</guid>
      <pubDate>Fri, 27 Feb 2026 00:00:00 GMT</pubDate>
      <description><![CDATA[Our new activity log shows updates to your journey and to any opportunity, solution, or other building block within — even when those changes happen outside the journey itself.What's trackedJourney edits: titles, properties, status changes, additions, deletionsSource updates: cha...]]></description>
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    <item>
      <title><![CDATA[More control across Journey AI and Data Hub workflows]]></title>
      <link>https://www.theydo.com/resources/whats-new/cl/more-control-across-journey-ai-and-data-hub-workflows</link>
      <guid>3914fc21-e507-480e-aced-af1abcbd5a69</guid>
      <pubDate>Tue, 24 Feb 2026 00:00:00 GMT</pubDate>
      <description><![CDATA[What's changedClearer upload progress in the Data HubA redesigned progress bar gives you real-time visibility into the status of data uploads, so you always know where your ingestion job stands.Cancel in-progress jobsYou can now cancel a running ingestion job directly from the Da...]]></description>
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    <item>
      <title><![CDATA[View the amount of building blocks in Journeys]]></title>
      <link>https://www.theydo.com/resources/whats-new/cl/view-the-amount-of-building-block-in-journeys</link>
      <guid>59c80c59-19f9-4729-b283-fa84828d7ece</guid>
      <pubDate>Thu, 29 Jan 2026 00:00:00 GMT</pubDate>
      <description><![CDATA[You can now see how many Building Blocks live inside each Journey — directly from the Journeys tab.As a CX lead, understanding what’s really happening inside a journey often means going beyond the name or description. With this update, you can surface Building Block counts to qui...]]></description>
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    <item>
      <title><![CDATA[Introducing: Ask TheyDo]]></title>
      <link>https://www.theydo.com/resources/whats-new/cl/introducing-ask-theydo</link>
      <guid>c067bf24-c18b-437d-81fa-57c9a6ba73a5</guid>
      <pubDate>Wed, 28 Jan 2026 00:00:00 GMT</pubDate>
      <description><![CDATA[Ask TheyDo is a conversational analysis experience that sits on top of living journeys.You can ask questions in plain language and get answers grounded in real journey context. It empowers you to navigate complex journeys, understand how different pieces connect, and see what evi...]]></description>
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    <item>
      <title><![CDATA[Map TheyDo solutions to Azure DevOps boards (not just projects)]]></title>
      <link>https://www.theydo.com/resources/whats-new/cl/map-theydo-solutions-to-azure-devops-boards-not-just-projects</link>
      <guid>a96562ef-68d3-43b7-ab43-1e4566e0cd5e</guid>
      <pubDate>Fri, 23 Jan 2026 00:00:00 GMT</pubDate>
      <description><![CDATA[Until now, solutions created from TheyDo were always added to the top-level of an Azure DevOps project.For teams that organize their work into sub-boards (like Go-to-market, Growth, or Product Discovery), this meant extra manual work to move items to the right board after they we...]]></description>
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    <item>
      <title><![CDATA[Qualtrics star rating questions now supported]]></title>
      <link>https://www.theydo.com/resources/whats-new/cl/qualtrics-star-rating-questions-now-supported</link>
      <guid>4b03a45e-420b-4125-8d5a-37654bd663d7</guid>
      <pubDate>Tue, 20 Jan 2026 00:00:00 GMT</pubDate>
      <description><![CDATA[Qualtrics Star Rating questions with the TheyDo–Qualtrics integration to power Metrics.The integration supports discrete star rating questions (for example, 1–5 stars), allowing you to bring these scores directly into TheyDo and track them across your journeys.Support for additio...]]></description>
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    <item>
      <title><![CDATA[Amazon S3 Connector: Owner Support Added]]></title>
      <link>https://www.theydo.com/resources/whats-new/cl/amazon-s3-connector-owner-support-added</link>
      <guid>d5e536c6-d7d2-43e3-851a-bd2b4ae7d44c</guid>
      <pubDate>Fri, 16 Jan 2026 00:00:00 GMT</pubDate>
      <description><![CDATA[We’ve improved the Amazon S3 connector to support owners on exported building blocks. You can now include the owner property (email address) when exporting data to Amazon S3 for:InsightsSolutionsMetricsOpportunitiesHow it worksWhen an exported owner email matches an existing user...]]></description>
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    <item>
      <title><![CDATA[New: External Links for Metrics]]></title>
      <link>https://www.theydo.com/resources/whats-new/cl/new-external-links-for-metrics</link>
      <guid>bb1dc9a3-d5ee-4163-83bc-5939aaa48ba4</guid>
      <pubDate>Fri, 16 Jan 2026 00:00:00 GMT</pubDate>
      <description><![CDATA[Metrics often live outside the product—whether in BI tools, Excel files, spreadsheets, or other data sources. With this update, you can link your metrics back to their original source, making it easier to verify numbers, explore details, and keep context close at hand.Why it matt...]]></description>
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    <item>
      <title><![CDATA[Commenting is now available on Metric Cards]]></title>
      <link>https://www.theydo.com/resources/whats-new/cl/commenting-is-now-available-on-metric-cards</link>
      <guid>8bba96ee-f810-4884-ae64-0aa3671afebc</guid>
      <pubDate>Thu, 15 Jan 2026 00:00:00 GMT</pubDate>
      <description><![CDATA[You can now view and reply to comments directly on Metric Cards.When someone mentions you in a comment, you’ll receive a notification as usual. From there, you can jump straight into the Metric Card, answer questions, mention teammates, and collaborate in real time—without leavin...]]></description>
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    <item>
      <title><![CDATA[Reorder Journey top metrics with drag & drop]]></title>
      <link>https://www.theydo.com/resources/whats-new/cl/reorder-journey-top-metrics-with-drag-drop</link>
      <guid>ac2195b7-2303-4cc1-8e97-29f889ac9167</guid>
      <pubDate>Wed, 14 Jan 2026 00:00:00 GMT</pubDate>
      <description><![CDATA[We’ve added a small but powerful improvement to Journey Metrics to make them even easier to work with.Journey metrics help you tell the story of your journey management work by highlighting key business indicators directly in your journeys. You can already choose how they appear ...]]></description>
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    <item>
      <title><![CDATA[Simplifying Azure DevOps setup]]></title>
      <link>https://www.theydo.com/resources/whats-new/cl/simplifying-azure-devops-setup</link>
      <guid>c91093dd-6775-4d65-b74c-7cd3f88948bb</guid>
      <pubDate>Tue, 06 Jan 2026 00:00:00 GMT</pubDate>
      <description><![CDATA[Setting up the Azure DevOps integration just got a whole lot easier! If you’re managing multiple projects and work items, you know how time-consuming it can be to configure everything manually.That’s why we’ve launched Bulk Updates — a smart new feature that lets you synchronize ...]]></description>
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    <item>
      <title><![CDATA[Metric creation from the journey now retains the metric name]]></title>
      <link>https://www.theydo.com/resources/whats-new/cl/metric-creation-from-the-journey-now-retains-the-metric-name</link>
      <guid>c1504422-4eb4-4daa-ae7b-dda1c25f35b5</guid>
      <pubDate>Mon, 05 Jan 2026 00:00:00 GMT</pubDate>
      <description><![CDATA[When adding a metric to a journey, you can search for a metric even if it doesn’t exist yet. The name you enter is now preserved throughout the creation flow.What’s improvedPreviously, newly created metrics opened with an empty title.Now, the searched metric name is pre-filled in...]]></description>
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    <item>
      <title><![CDATA[Import Opportunities from external systems via Amazon S3]]></title>
      <link>https://www.theydo.com/resources/whats-new/cl/import-opportunities-from-external-systems-via-amazon-s3</link>
      <guid>e637d379-f2a0-44ef-9816-0bb8b5d81bda</guid>
      <pubDate>Wed, 10 Dec 2025 00:00:00 GMT</pubDate>
      <description><![CDATA[We’re excited to introduce Amazon S3 for Opportunities — a new capability that lets you seamlessly import opportunities you manage in external product tools such as Jira Product Discovery, Aha!, Productboard, or any internal system where you currently define and prioritize opport...]]></description>
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    <item>
      <title><![CDATA[Jira integration now supports custom domains]]></title>
      <link>https://www.theydo.com/resources/whats-new/cl/jira-integration-now-supports-custom-domains</link>
      <guid>debd51bc-51c4-453a-8efe-836fd6cae68e</guid>
      <pubDate>Tue, 09 Dec 2025 00:00:00 GMT</pubDate>
      <description><![CDATA[You can now connect TheyDo to custom Jira Cloud domains, making the integration more flexible for organizations that use branded or non-standard Atlassian Cloud URLs.What’s NewWe just improved our set up flow to include Jira Cloud domainsWorks both for Atlassian Cloud sites that ...]]></description>
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    <item>
      <title><![CDATA[Major Journey AI – Data at Scale – Feature Release]]></title>
      <link>https://www.theydo.com/resources/whats-new/cl/major-journey-ai-data-at-scale-feature-release</link>
      <guid>0fa1bdbd-d86d-4ea0-8600-f7d8db500211</guid>
      <pubDate>Wed, 19 Nov 2025 00:00:00 GMT</pubDate>
      <description><![CDATA[ Smarter Source ProcessingAuto-detects file types (no more guessing!)Column mapping: Tell AI exactly what each CSV column contains (date, persona, text, etc.)AI now preserves valuable metadata instead of requiring pre-cleaned files Enhanced Tagging & OrganizationAssign tag groups...]]></description>
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    <item>
      <title><![CDATA[Data warehouse Metrics — now with dimensions]]></title>
      <link>https://www.theydo.com/resources/whats-new/cl/data-warehouse-metrics-now-with-dimensions</link>
      <guid>782f5f7a-5d4f-40dd-bd2f-505e83d9ed50</guid>
      <pubDate>Fri, 31 Oct 2025 00:00:00 GMT</pubDate>
      <description><![CDATA[We’re excited to introduce Dimensions for Data warehouse metrics — a powerful new capability that makes it easier to explore and analyze your metrics in TheyDo.What’s New?You can now connect your BigQuery, Databricks, or Snowflake data warehouse and retrieve multi-dimensional met...]]></description>
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      <title><![CDATA[New integration: Medallia Metrics now available in TheyDo]]></title>
      <link>https://www.theydo.com/resources/whats-new/cl/new-integration-medallia-metrics-now-available-in-theydo</link>
      <guid>69a1af5f-3bed-476e-ab73-35247c899bcd</guid>
      <pubDate>Fri, 31 Oct 2025 00:00:00 GMT</pubDate>
      <description><![CDATA[We’ve just made it easier to connect the dots between customer feedback and journeys. You can now integrate Medallia directly from the Integrations page and start pulling in metrics such as CSAT, NPS, and more — straight into your TheyDo journeys.How it works: Once the Medallia i...]]></description>
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      <title><![CDATA[Track adoption & prove the value of Journey Management]]></title>
      <link>https://www.theydo.com/resources/whats-new/cl/track-adoption-prove-the-value-of-journey-management</link>
      <guid>0fe250d5-8784-42fe-8764-fccb0174b56f</guid>
      <pubDate>Thu, 30 Oct 2025 00:00:00 GMT</pubDate>
      <description><![CDATA[We’ve just launched a new Usage Report to help you understand how teams use TheyDo and demonstrate the impact of journey management across the organization.This report is available for strategic plansWhat you can doTrack journey creation and activity trends over time.See who’s ac...]]></description>
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      <title><![CDATA[New: Databricks Multi instance]]></title>
      <link>https://www.theydo.com/resources/whats-new/cl/new-databricks-multi-instance</link>
      <guid>06f0619c-57b2-40f3-9127-6f6dca6def69</guid>
      <pubDate>Invalid Date</pubDate>
      <description><![CDATA[You can now connect multiple Databricks instances directly in TheyDo!Easily manage data across environments — from sales to marketing to production — without switching tools. Gain flexibility, streamline workflows, and keep your insights flowing wherever your data lives.Start con...]]></description>
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